Excellent customer service, outstanding customer experience, high-profit margins, low cost, such as are the expectations of every field service management company.
However, these are extremely difficult to realize when most of the processes are performed manually and there is a lack of visibility and transparency in the process.
Besides, paper-based processes have high chances of manual errors and thus it is possible that the data on which field service businesses are relying to evaluate their success is incorrect. Here take a look at the top challenges faced by the field service management companies and how they can fix them.
Link: https://youtu.be/Cn95hxSmETo
