In an internet review posted in June, 2025 a patient / customer of negligent radiologists Vulcan Imaging Associates reports they received a "surprise bill"
following a pulmonary CT scan at Russell Medical (Alabama). They inquired as to the price beforehand and paid for the scan outside of insurance coverage and believed the price they were given to be for the entire procedure. 3 months later they received the additional bill. When the patient called to inquire about the bill they report a very rude reception.
Accusations of harassment tactics and unprofessionalism continue to be made against the company, which regularly boasts 40+ medical doctors on its roster.
UAB (University Of Alabama Birmingham) also continues to empower and give business to this outfit 6 months following closing its $450m+ USD business deal acquiring local area St. Vincent's hospitals from Ascension: a really bad sign for the future of healthcare in Alabama. This comes despite a growing public outcry regarding the bad business practices of this company & their MD's.
Recently Vulcan Imaging has began to sponsor events in the affluent areas / neighborhoods around Birmingham, AL. (including Greystone (280) & Mountain Brook). My conclusion is they are interested in servicing customers with good insurance and ignore patients with bad or no insurance. (I had no insurance when I was a patient of their doctors & was ignored & disrespected)
My own experience confirmed their status among the lawless and unregulated landscape of the medical services sector around Birmingham, Alabama. A situation which has gone unchecked and thrived for many years.
In another video I related a BBB (Better Business Bureau) account of a 100% disabled veteran who was hounded over a bill despite the fact he had 100% / full coverage due to his status.
I was a patient of Vulcan Imaging MD Michael Brant Ruff who missed 6 inches of infection in my head / neck and evidence of a broken skull injury I almost died from in 2019. I include my April, 2022 call with Vulcan's Kim Mooney. She presides over 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.
Mooney gave me the phone number to reach the company CEO Eric Blackman (strangely she would not transfer me to him or his voicemail despite working in the same office with him).
